• Building Customers for Life

    We’re rated #1 in customer satisfaction by G2 - see how we compare

    See how
     
    Sage Intacct is a leader in Mid-Market ERP Systems on G2

We want you to be a Customer for Life

“Customer for life.” That’s a tall order. We believe with the right solutions, services, and support working together and focused on you—that is exactly what you will become. The Sage Intacct Customer for Life program provides innovative solutions based on years of best practices and designed with a single aim: to accelerate your success.

We’re with you every step of the way.

Step 1: The Customer for Life program starts with a handoff to your implementation team

  • Simple startup—Expert guidance moves you from implementation to daily use
  • Solutions review—Customer Success Advocate assesses your use of the Sage Intacct system to ensure your requirements are met

Step 2: Once complete, the program focuses on enhancing your implementation

  • Case management escalation—Enlist your Account Manager to monitor and resolve critical cases
  • Customer check-ins—Keep up on product releases in regularly scheduled meetings with your Account Manager
  • Additional training—Learn from training classes that meet your needs and fit your busy schedule, whether it’s in-person, web-based, or a combination.
  • Survey/Feedback—Help improve Sage Intacct products, services, and support through input to our customer survey feedback channel
  • Executive business reviews—Plan your financial management strategy in quarterly business reviews with your Account Manager

Step 3: To help you accelerate your success,
there's no better resource than your peers

Sage Intacct Community

Connect with Sage Intacct customers anytime! We encourage you to problem solve, troubleshoot, and exchange ideas in our online forum.

Sage Intacct Meetups

Join your peers in various cities for presentations and an exchange of ideas.These events will foster collaboration so you can get the most out of Sage Intacct.

Sage Intacct MVPs

Are you passionate about Sage Intacct? This new Advocate program provides an opportunity to share your expertise and perspectives with other Sage Intacct customers.

Sage Intacct User Groups

Sage Intacct customers are the key to the success of each local user group. YOU, the members of the group, schedule the meetings and agendas. Join a group today!

Sage Intacct Transform

Don’t miss the premier event for Sage Intacct customers and partners to learn what's new, discover new capabilities, and gain strategic insights.

“We have used Sage Intacct solutions since 2004. The company has remained consistently innovative and customer-centric...Unlike other software solutions, Sage Intacct delivers real-time solutions without the hassle of a large IT department. Overall, one of our best decisions!”

Robyn Cerutti

COO, European Paving Designs