2015 Customer Success Award Winner

DonorsChoose.org

DonorsChoose.org

DonorsChoose.org is an online charity that makes it easy for anyone to help students in need. Founded in 2000, teachers at 68 percent of all the public schools in America have now created at least one project request on DonorsChoose.org, and close to two million people have donated more than $370 million to fund more than 630,000 projects. In 2013, Donorschoose.org made the switch from Blackbaud to Intacct’s cloud ERP software to help streamline processes, gain alignment between their partnership and finance teams, and increase visibility into their operations.

One of the biggest struggles DonorsChoose.org had before moving to Intacct was revenue recognition for their corporate grants. Their previous financial system was not integrated with Salesforce.com—so finance had no visibility into when grants were received by their partner team. Since moving to Intacct, they’ve been able to significantly streamline this process by connecting Intacct and Salesforce to eliminate duplicate data entry and gain complete visibility into the grant lifecycle in a timely and accurate basis.

Additional benefits achieved with Intacct include:

  • Transformed accounts payable process by reducing the time from five to eight hours per week, to just one hour—an improvement of over 500%
  • Eliminated manual check-writing with the Intacct Check Delivery Service powered by American Express, saving 10 hours of work each month
  • Leveraging Intacct dashboards to increase visibility into financial and operational metrics, improving decision making to support and grow their mission

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