Switching to Better Flexibility and Connectivity

As a full-service marketing agency, Red Door Interactive’s entire business revolves around quantifying the time employees spend on client projects. And with the company’s rapid expansion over the past 15 years, critical tasks like time tracking and revenue recognition based on percent completion have become increasingly complex and cumbersome.

The agency previously used a disjointed mix of Microsoft Dynamics SL on-premises accounting software, along with FRx for financial reporting, AtTask for project resourcing and estimates, Concur for expenses, Paylocity for payroll, and Salesforce for CRM. Because these applications weren’t integrated, Red Door Interactive’s finance team struggled with duplicate data entry and error-prone invoicing. Exacerbating the situation, the systems had been highly customized over time, forcing the team to rely on a costly outside consultant whenever they had questions, needed to configure a new report, or wanted a process changed. So, they went in search of a cloud-based ERP solution that could offer more flexibility and seamless connectivity.

Visibility is where we’ve recognized the biggest gains from switching to Sage Intacct—its drill down capabilities are like night and day compared with Dynamics, and we love Sage Intacct’s permissions-based dashboards. I save days of report preparation each month, because we’ve created helpful self-service dashboards where our executives, client services team, and department heads can find relevant, timely business insight on demand.
Natalie Bonczek
Red Door Interactive

Previous business challenges

  • Revenue recognition
  • Duplicate data entry
  • Error-prone invoicing
  • Application integration

Results with Intacct

  • Saved ~55 hours on monthly workflows and reporting
  • Reduced A/P processing time by 83%
  • Software paid for itself in ~9 months based on business value
  • Scaled easily without adding finance headcount
  • Services
  • Software & SaaS