Our Customer for Life team
Our goal is to build long-term partnerships with our customers so they can successfully achieve their business goals. All our teams at Sage People are tightly integrated to provide our customers with one seamless experience. The Customer for Life team at Sage People is made up of these key teams:
Implementation
Once you’ve selected Sage People, it’s time to get up and running. And with our professional services team, you’ll get the functionality and value you expect – fast.
Training
Sage People provides comprehensive eLearning and instructor-led training to prepare your teams to meet their job requirements from day one of your journey with us.
Center of excellence
We have a dedicated team that provides best practices, research, support and training for our Customer for Life team so we’re always providing you with the best service possible.
Implementation
We have a team of customer success managers that engage with you regularly so that you continue to get maximum value from the Sage People system.
Support
When you need help, we are here to support your team, our global team of customer service executives are ready to lend a hand.
Community
Our online community arms you and your teams with the tools, knowledge and resources you need to maximize the value of your Sage People system.
We want you to be a Customer for Life
No matter where you are on your HR to People transformation journey, our Customer for Life team is designed to support you—now and in the future. Your ongoing success with Sage People is always our goal.
Joint success
Once you’ve selected Sage People, it’s time to get up and running. And with our professional services team, you’ll get the functionality and value you expect – fast.
Our commitment
Sage People provides comprehensive eLearning and instructor-led training to prepare your teams to meet their job requirements from day one of your journey with us.
Customer responsibility
We have a dedicated team that provides best practices, research, support and training for our Customer for Life team so we’re always providing you with the best service possible.
The Sage People community
Visit our community to find answers, make connections with HR and Salesforce experts, stay informed, as well as sharing knowledge with like-minded Sage People users from across the globe.
Knowledge library
Easily search our user manuals, customer success videos, and webinars, as well as knowledge articles and tutorials.
- 24/7 access to support articles
- A searchable collection of useful how-to resources
- The latest release information, including all the latest product changes
Group discussion
Access all of our chatter groups centered around specific HR and People topics and Sage People product areas.
- Join groups that match your experience and interests
- Meet people who work in the same profession and industry
- Chat and share knowledge with local users
News and updates
Get the latest updates, key announcements, and product news so you are always in the know when it comes to Sage People.
- Keep up-to-date with the latest company news
- Be the first to hear about key product announcements
- Read our latest research and key trends from HR and People leaders
Your ideas
Have an idea to make Sage People even better? Give us feedback on our product and services, and submit ideas and vote on others.
- Contribute product ideas and enhancement requests
- Test new product capabilities and join our early adopter and beta groups to give feedback
- Vote on product enhancements that feed into the Sage People product roadmap
Customer support
An easy way to raise, view and track the status of support cases. You can also order more user licenses through the online community.
- Join industry peers, certified partners, and Sage People pros online 24/7
- Ask questions as well as share product tips and tricks
- Update, create and keep track of your support cases
Learning services
Designed to fit into your busy schedule, master the full power of your Sage People system with our flexible learning and training services.
- View our training courses and schedules
- Sign up for one-to-one training as well as group training sessions
- Learn how to use Sage People whenever you want at your own pace
Sage People has become a piece of our everyday life to develop strategies to hire, grow and nurture talent for the future.” Patricia Provot, Armstrong International
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Thousands of users manage their day-to-day HR activities and tasks using Sage People’s HR and People system.
