Customer Story

Hunter Health increases finance team efficiency by 75% and reduces overhead costs by $100,000 annually with Sage Intacct

HIPAA-compliant cloud financial management software enables nonprofit community health center to shorten month-end close by 67%

In the world of community health centers, you have to be able to look at your financials in a very dynamic way in order to both meet compliance requirements and actively manage operations. From my own experience, as well as every other CFO I’ve asked, there’s no financial system better than Sage Intacct when it comes to analyzing data across multiple dimensions.

July 16, 2020 – Hunter Health, a federally qualified health center that offers high quality medical, dental, optometry, pharmaceutical, behavioral health, and health education services, has turned to Sage Intacct for a modern, cloud-based financial solution that could provide greater visibility and help Hunter Health transition to a paperless environment. Upgrading from Microsoft Dynamics GP (Great Plains) to Sage Intacct has enabled Hunter Health to keep up with 57% revenue growth, shorten the month-end close by 67%, and reduce overhead costs by $100,000 annually.

Founded in 1976, Hunter Health provides services to over 15,000 patients in underserved communities. The organization’s $12 million budget is funded equally by patient revenue and grant revenue from several state and federal agencies. These types of community health centers deliver valuable services to 1 in 12 citizens, regardless of their ability to pay. As this model’s reach expands, so does the scrutiny of federal regulators.

“Organizations like Hunter Health must show exactly where and how our funding is spent to meet the government’s strict requirements,” said Lora Winchell, Hunter Health’s CFO. “These are big dollars, so compliance is critical, but if your general ledger doesn’t differentiate funding sources it can be very difficult. Before Sage Intacct, our team tried to extract data from Microsoft Dynamics GP and organize it using Excel, but our ability to segregate financials by grant was so limited, we were always in reactive mode.”

After selecting and implementing Sage Intacct, Hunter Health has realized numerous benefits, including:

Kept up with 57% growth, while maintaining a lean accounting team:  The finance team was able to keep up with Hunter Health’s 57% growth, as well as federal reporting expectations, even while reallocating half their headcount to other parts of the organization. Winchell noted, “We no longer need paper backups or a full-time A/P clerk to manage vendor invoices, and our budget owners enjoy having more control over their spending.”

Shortened month-end close by 67%: Winchell leveraged her public accounting background and Sage Intacct’s sophisticated workflows to help eliminate tedious, manual tasks and adopt best practices. By using Sage Intacct to decentralize purchasing, automate monthly bank reconciliations, and streamline grant reporting, the organization was able to cut its month-end close from a full month to under ten business days.

Increased finance team efficiency by 75%, reduced overhead costs by $100,000: Thanks to Sage Intacct’s automation and Winchell’s leadership, this transformation led to a major boost in team productivity, saving the center around $100,000 in annual overhead costs  

Delivering timely board reports and better inform key decisions: Sage Intacct’s multi-dimensional capabilities enable Hunter Health’s finance team to generate a wide variety of operational and compliance reports within minutes. The system’s flexible general ledger structure provides greater operational insight to support decision-making along with end-to-end visibility into organizational performance, with the ability to slice and dice profit and loss statements by funding source, expense classification, department, and more.

“In the world of community health centers, you have to be able to look at your financials in a very dynamic way in order to both meet compliance requirements and actively manage operations,” Winchell notes. “From my own experience, as well as every other CFO I’ve asked, there’s no financial system better than Sage Intacct when it comes to analyzing data across multiple dimensions.”

For more information on how Hunter Health uses Sage Intacct, view the full case study

About Sage

Sage is the global market leader for technology that provides small and medium businesses with the visibility, flexibility and efficiency to manage finances, operations and people. With our partners, Sage is trusted by millions of customers worldwide to deliver the best cloud technology and support. Our years of experience mean that our colleagues and partners understand how to serve our customers and communities through the good, and more challenging times. We are here to help, with practical advice, solutions, expertise and insight.

Media Contacts

Peter Olson

Phone: 408-878-0951
Email: peter.olson [@] sage.com
Twitter: @PeterOlsonPR

Brittany Benson

Phone: 408-620-3938
Email: brittany.benson [@] sage.com
Twitter: @brittanybbenson

LEWIS (Sage PR Agency)

Phone: 415-432-2400
Email: SageUS [@] teamlewis.com
Twitter: @TeamLewisGlobal

Stefanie Maragna

Email: stefanie.maragna [@] sage.com