SAN JOSE, Calif. – Nov. 15, 2017 – Building customers for life is at the core of the customer-centric approach at Sage Intacct, the innovation and customer satisfaction leader in cloud financial management software. This was on display again in the recently released Fall 2017 G2 Crowd Accounting Software Grid® report, where Sage Intacct was placed in the Leaders quadrant and achieved the top customer satisfaction score. The report is based on more than 2,215 reviews written by business professionals on G2 Crowd, a leading business software review platform.
Sage Intacct received a customer satisfaction score of 98 (out of 100 possible) based on more than 375 verified Sage Intacct customer reviews. Key satisfaction areas highlighted in the report include: quality of customer support, ease of use, ease of administration, ease of doing business with, ease of setup, and how well the solution meets customer needs. Sage Intacct scored above average in all six categories, including outscoring Oracle NetSuite and FinancialForce in each of those areas. When users were asked if the Sage Intacct product was going in the right direction, 94% said yes – also the highest score of all solutions included in the report.
“Earning the highest customer satisfaction score of all accounting software solutions, and continuing to improve our overall results on the latest G2 Crowd report, reaffirms our focus on delivering innovative software that offers an outstanding customer experience, said Rob Reid, EVP and Managing Director of Sage Intacct. “More importantly, these results are based solely on customer feedback and validate the value Sage Intacct delivers to its customers.”
The Fall 2017 G2 Crowd Accounting Software Grid report is designed to help businesses make the best accounting technology buying decisions. The Grid leverages customer satisfaction data reported by authenticated users along with vendor market presence determined from social and public data. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender, or Niche.
To learn more about what makes Sage Intacct different from the competition, please visit www.sageintacct.com/why-sageintacct. Sage Intacct’s customer reviews on G2 Crowd are available at https://www.g2crowd.com/products/sage-intacct/reviews.