A message from Marc Linden

EVP and General Manager, Medium Segment Native Cloud Solutions, Sage

Our priority at Sage People is our team and our customers. In order to get through this challenging time, we have and continue to develop, plans to support your HR team and your employees. As always, we’re committed to providing the best service possible and will do all we can to help you manage the disruption caused by Covid-19.

Read Marc Linden's message

Marc Linden standing against the piller

Frequently Asked Questions

Sage continues to monitor the Covid-19 situation and take steps to mitigate risks to our customers, partners, and colleagues. We have established global, regional, and local business continuity plans that are being retested and refined as the situation develops. In addition, our global and regional task forces meet daily. They are comprised of representatives from our executive committee and other executive management, supported by experts from risk, security, travel, people, property, IT and communications.
We’ve taken steps to prevent or minimize service disruption by enabling a distributed workforce to operate from a home office in real time and collaborate with colleagues and customers as if they are sitting next to them. This also allows us to maintain service to our customers and partners in events such as this. As of March 17, 2020, the Sage People workforce is operating 100% remote. Because of our cloud-based systems and highly distributed workforce around the world, we have had no disruption to our operations or ability to continue to deliver the highest levels of performance, availability, security and support.
Thanks to Sage People being built on Salesforce, Sage People is ‘always on’ with 99.9%+ uptime. With all your people information in one cloud-based system it means your employees can access workforce information at any time, from their mobile, tablet or desktop.

In the face of Covid-19, we’ve seen HR and People teams become the frontline when it comes to keeping business continuity. Sage People is highly configurable to allow you to support your global workforce, coordinate your employee’s activities to align with your business priorities and has a centralized communications portal to keep employees informed.

We’ve posted an informational article on the Sage People community giving ideas to support your business continuity plans that you can read here. Also, our support teams are here 24/7 and ready to help you.

Agility in HR

Flexibility has never been so important in business as it is today. For HR, agility has the potential to reinvent how HR and People teams operate so they’re more resilient in unpredictable times, such as what’s occurring today with Covid-19. Explore the eBook to learn how HR and People teams can focus less on process and administration, and more on what helps businesses quickly and efficiently adapt to change.

Download eBook now

Managing a remote workforce

The world of work has been transformed. With offices closed and employees working remotely from home, there are new challenges for managers and HR and People teams. Find out how organizations and HR teams can get ahead, and deliver great remote workforce experiences for their employees.


We’ve got tips and advice in our three part webinar series that has been put together to assist your HR and People teams in handling the fall out of Covid-19 and the impact on your workforce.

Legal Disclaimer

The information contained or linked on this page is for general guidance only. It is not legal, tax or other professional advice. There is no substitute for customers making their own detailed investigations or seeking their own legal, tax or other professional advice about the implications of COVID-19 and related laws and regulations.

While we have made every effort to ensure that the information on this page is correct, Sage makes no promises as to completeness or accuracy, and the information is delivered “AS IS” without any warranties, express or implied. Sage will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.