Sage Intacct Training FAQs

Find answers to frequently asked Sage Intacct training questions.

Sage Intacct Training FAQs

Learning center login

How do I access the Sage Intacct Learning Center?
  • To enable single sign-on to the Learning Center, start by logging into Sage Intacct. Navigate to the Help & Support menu and then select Learning Center.
  • You'll be prompted to enter your Learning Center credentials. If you're new to the Learning Center, you can request a new account.
  • When creating a new account, be sure to enter the email associated with your Sage Intacct account. The Learning Center is available only to Sage Intacct customers and partners.
Need to sign into the Learning Center from outside of Sage Intacct?

Submit this form to request an account. Learning Center account creation may take 1-2 business days.

  • Note: You must use a unique business email of a Sage Intacct customer or partner to access the Learning Center. We use this to maintain student records, course completions, certifications, and CPE credits. The email must be accessible by the user and cannot be shared.
If I have a Learning Center account, can I use the single sign-on feature from the Sage Intacct product?

Yes, you can connect your Learning Center account through the product. Click here for more details.

Course registration & attendance

How do I register for a course?
  • From the Sage Intacct Learning Center, search for the course and click Register.
  • If the course has a fee, you must provide payment to complete registration.
What payment types are accepted?
  • Credit card: We accept American Express, Discover, MasterCard, and Visa
  • Credit cards are charged upon registration.
  • You will receive a confirmation email which serves as your receipt.
What do I need for my class?
  • A laptop (not a tablet) with a supported browser.
  • Internet connection.
  • Phone, headset for VOIP, or computer audio.
I am registered for a virtual classroom training. Can my co-workers attend the course with me?

Your registration applies only to you. Additional attendees must register separately to attend the course.

How do I make changes to my course registration?
  • To cancel a registration, go to the My Learning tab in the Learning Center and cancel out of the course.
  • Cancellation is subject to our cancellation policy.

Learning membership

What is the Sage Intacct Learning Membership?

The Sage Intacct Learning Membership subscription is an on-demand training subscription that gives all members at your organization access to cost-effective continuous learning anytime, anywhere with an internet connection.

What does the Learning Membership subscription include?
  • On-demand courses, available virtually anytime, anywhere.
  • Courses with lab environments and exercises may include:
    • A lab environment: Practice without risk to build skills and confidence before working within your production environment.
    • Course materials: Validate your knowledge and improve retention with downloadable training resources.
    • As an instructor: Get assistance from an expert with course questions.
    • CPE credits.
How do I purchase a Sage Intacct Learning Membership subscription?

Contact your account manager who can assist you in adding this to your order.

Once purchased, who has access to courses?
  • All Sage Intacct users at your organization will have access to Learning Membership courses.
  • Users must have a Learning Center account to access training content.
Are instructor-led courses included in the Learning Membership subscription?

Instructor-led courses are not included; however, they are available for purchase separately.

Can I use pre-paid training credits to purchase a Learning Membership subscription?
  • Prepaid training credits cannot be applied to the purchase of a Learning Membership subscription.
  • You can use pre-paid training credits to register for virtual instructor-led classes scheduled in the Learning Center.
How do I access courses within my Learning Membership subscription?

From the Learning Center, click the Subscriptions icon.

How much time do I have to complete a course?
  • After registering for a course, you have unlimited access until the end of your subscription period.
  • You can access a course as many times as you need.
How long will I have access to my lab environment?

After registering for a course, you will receive a lab environment that is available for 15 calendar days.

Can I ask an instructor a question during my course?

You can send a question to a Sage Intacct expert by emailing [email protected] and receive a response within 2 business days.

CPE credits

What courses qualify for CPE credits?
  • If the course is eligible for CPE credits, the description states the number of CPE credits you can earn for the course.
  • View the full course description for the field of study and delivery method.
How do I earn CPE credits?
  • Attend each class session in its entirety.
  • Sign in to the virtual delivery platform using your Learning Center login.
  • Complete the course evaluation within two weeks of the class end date, using the link in the course completion email.
When will I receive my CPE certificate?

CPE certificates are sent within 24 hours of completing the evaluation.

Can I earn partial CPE credits?

Partial CPE credits are not available. Full credits can be earned for attending the class in its entirety and submitting your course evaluation.